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The protection of your privacy is very important for us. So we would like to inform you about how we deal with the information entered in our system.

1. Entering and converting your data

Principally you may visit our site without entering any personal information. If you want to place an order or receive our newsletter or want to use any special social functions on our site, we will ask you to enter personal information.

2. Entering personal information

For placing an order we will request your full name, mail address (for sending confirmations and tracking numbers), street, zip code, city, phone number (optional, but very useful in case the deliverer has address problems or the customs got requests), user name and password. Right after placing your registration you get your access information confirmed via mail. We shall not save data about credit card payments as the payment procedure is handled by our partner Viveum (www.viveum.at). They will also code your credit card information with SSL when data is submitted.

3. How we deal with your personal information

We shall use your entered information according to the most strict law regulations. Forwarding does only happing to deliver your order - so we forward information to the carrier (e.g. FedEx). These companies are not allowed to forward your data for any advertising or other purposes. We shall only forward your data (aside to the carrier) to any other organisation when it is commanded by law or any governmental body.

Customer account

Every customer account created on the Manner shop (shop.manner.com) will be complemented by a mirror account on the affiliated website AustrianSupermarket.com (and vice versa), which is operated by the affiliated company Consus Handels GmbH, Ungargasse 53/16, 1030 Vienna. For both accounts please use the same login data (which is only known to you of course).

4. Newsletter

If you want you may sign up for our newsletter (not mandatory for placing an order or be part in our system). You may cancel subscription any time - please use the link in the newsletter or send us a short note if it does not work for any technical reasons.

5. Saving the contract information

We are saving the (buying) contract information and send it to you via email. You may see your actual or past orders by logging in with password and email address.

6. Use of cookies

 We use cookies to make a shopping tour on our site more convenient and effient plus to allow the use of all functions. Therefore small text-files are necessary - they will be saved on your computer. These cookies will stay there for 6 months maximum.

You may configurate your browser so you get informed about the placement of cookies and may decide which ones you allow and which ones not. If you do not accept the use of cookies some functions on our site might not work. 

Please see now a description, how you may configurate your browser (translation might vary from terms used by your computer or browser):

Internet Explorer (at least 6): Extras / Online-Options / Data Privacy / Extended / Automatical Cookie Handling change / OK / OK. If you visit a site using cookies a warning will show up on your screen. After clicking the button "Details" you will see content and characteristic of the cookies.

Mozilla (at least 1.4): Edit / Adjustment / Privacy & security / Cookies / Cookies-life rules --> ask every cookie / OK. If you visit a site using cookies a warning will show up on your screen. After clicking the button "Details" you will see content and characteristic of the cookies.

Firefox (at least 2): Extras / Adjustment / Privacy / Cookies --> accepting cookies and keep cookies --> ask every time again / OK. If you visit a site using cookies a warning will show up on your screen. After clicking the button "Details" you will see content and characteristic of the cookies.

Opera 9: Extras / Adjustment / Extended / Cookies / Ask before accepting cookies / OK. If you visit a site using cookies a warning will show up on your screen. After clicking the button "Details" you will see content and characteristic of the cookies.

7. Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States . Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

8. The use of Facebook social plugins

Our Website uses Social Plugins which are provided by Facebook (facebook.com), operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA. The Plugins are marked with a Facebook Logo (white „f" on blue tile or „thumbs-up" sign) or with the adjunct "Facebook Social Plugin" . Find out about Facebook Social Plug-ins at: developers.facebook.com/docs/plugins/.

If you navigate to one of our Internet pages containing this plugin, your browser, if adequately configurated, will connect directly to the Facebook servers. Facebook transmits the Plugin's content directly to your browser and further to the website. Due to this procedure we do not have any influence on the range of data collected by the plugin and may therefore provide you with the following information:

By activating the plugin Facebook is informed that you have called up a certain page of our website. If you are logged on to Facebook, it can associate your visit with your Facebook account. If you interact with the plugins, such as „ Like" or give a comment your browser transmits the information to Facebook, where it is saved. Facebook can find out and save your IP address even if you are not a Facebook member.

For details on the purpose and extent of the collected data and their further processing, the use of the data by Facebook as well as your rights and required settings to protect your privacy please see the Facebook data protection information: facebook.com/policy.php.

If you are a Facebook member and disagree with Facebook collecting your data through our website you have to log-out from Facebook before visiting us. It will not be enough to just close the page.

It is also possible to block Facebook-Social-Plugins with Add-ons for your browser, e.g. with the help of the "Facebook Blocker".

9. Data privacy

Your contract information are sent online via code per SSL (128 bit). We care about the safety of our site and are aware of actions to avoid the loss, destruction, access, change or circulation of your entered information by not persons without authority.

10. Information law

You are entitled to get any information wanted regarding your personal information entered on our site for free and have also the right to change or close your account if legally possible.

11. Privacy information

If you have any request regarding our policy please contact our privacy agent: Michael Patzal, Ungargasse 53/16, 1030 Vienna, team@shop.manner.com

12. Ve Interactive

We are using the services of VE Interactive Dach GbmH (Französische Straße 47, 10117 Berlin (henceforth referred to as „Ve“). When offering its services Ve collects personal data of our web page visitors. Ve uses cookies and comparable technology. For more detailed information concerning these technologies please confer Ve’s cookies policy. A list of all the purposes of gathering personal data by Ve is stated in Ve’s privacy policy.

In general by using cookies Ve gathers personal data of end-users, especially contact data and behavioural data. Ve uses this personal data to draw conclusions as to the personal preferences of the end-user and to personalize the web experience accordingly, for instance by showing personalized content to users visiting web pages of Ve customers and third party webpages, as well as other kinds of personalized ads and content in general. Ve and us bear joint responsibility according to Art. 26 GDPR (General Data Protection Regulation) in terms of gathering personal data. For details please confer Ve’s privacy policy.

End-users may prevent the processing of personal data by Ve by various means which are explained in detail in Ve’s privacy policy, as for instance by using the opt-out buttons under https://www.ve.com/de/datenschutzerklaerung#opting-outor the use of the opt-out mechanism of IAB Europe under http://www.youronlinechoices.com/opt-out-interface.

13. Getback service

We use Conversion Optimization Technology to optimize targeted communication with our customers. We use this technology to collect data on the usage of our online shop. It also enables us to draw our customers' attention to forgotten orders and special offers when they visit our shop; our customers can also have the contents of their shopping cart e-mailed to them (legal basis pursuant to the European General Data Protection Regulation, where applicable: Art. 6 (1) points a, b and f GDPR). You can object to the use of Conversion Optimization Technology in our online shop and we will note your objection by setting a cookie in the browser you are currently using.

In order to utilize this technology, we have integrated the Getback service of Swiss-based adfocus GmbH in our online shop. adfocus may process our customers' data to the same extent as we may process this information. adfocus stores the data collected with Getback exclusively in Switzerland. Swiss data protection law guarantees appropriate data protection and privacy for our customers. For further information, please refer to the privacy policy of adfocus.

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© Josef Manner & Comp. AG
Der Manner Shop wird betrieben von unserem Partner: E-mazing Shops GmbH